LexGPT Privacy Policy
Effective Date: 01/03/2023
1. Introduction:
LexGPT ("we", "us", or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. This policy is designed in compliance with the UK Data Protection Act 2018 and the UK GDPR. Your use of our services constitutes your acceptance of this Privacy Policy and our Terms of Service.
2. Data Controller:
For EEA and Switzerland Residents: If you reside in the European Economic Area (EEA) or Switzerland, LexGPT, with its registered office at 71 Shelton Street London WC2H 9JQ, London, United Kingdom, is the data controller responsible for processing your Personal Data as described in this Privacy Policy.
For UK Residents: If you live in the UK, LexGPT, with its registered office at 71 Shelton Street London WC2H 9JQ, London, United Kingdom, is the data controller responsible for the processing of your Personal Data as outlined in this Privacy Policy.
3. Personal Data Collection:
Personal Data You Provide: We collect the following Personal Data when you create an account or communicate with us:
Account Information: Includes your name, contact information, account credentials, payment card information, and transaction history.
User Content: Personal Data included in input, file uploads, or feedback provided to our Services.
Communication Information: Your name, contact information, and the contents of any messages sent to us.
Social Media Information: Personal Data provided when you interact with our social media pages, including contact details. We may also receive aggregate information and analytics about our social media activities from hosting companies.
Other Information: Any other information you provide to us, such as during events, surveys, or to verify your identity.
Automatically Collected Personal Data: Includes:
Log Data: Information sent by your browser or device when using our Services, such as IP address, browser type and settings, date and time of request, and interaction details.
Usage Data: Information about your usage of our Services, including content viewed, features used, actions taken, time zone, country, access times, device information, and connection details.
Device Information: Name of the device, operating system, device identifiers, and browser used. The information collected depends on the device type and settings.
Cookies and Similar Technologies: Used to operate, administer, and enhance user experience on our Services. For more details, please visit our Cookie Notice.
Information from Other Sources: We collect information from publicly available sources and trusted partners for model development and other purposes. This includes security partners and marketing vendors.
4. Usage of Personal Data:
To provide and maintain our Services.
To improve, develop, and research new features for our Services.
To communicate with you, including sending information or marketing about our Services and events.
To protect against fraud, criminal activities, or misuse of our Services and ensure the security of our systems.
To comply with legal obligations and protect the rights and safety of our users, affiliates, or any third party.
Aggregated or De-Identified Information: We use aggregated or de-identified Personal Data for analyzing our Services' effectiveness, improving features, conducting research, and other similar purposes. This information may be shared or published with third parties in an aggregated form. We maintain this information in an anonymous or de-identified state and will not attempt to re-identify it unless required by law.
5. Disclosure of Personal Data:
Vendors and Service Providers: For operational support and to provide specific services, we may share your Personal Data with vendors and service providers. This includes hosting services, customer support, cloud services, content delivery, data warehousing, safety monitoring, email communication, web analytics, payment processing, and IT services. These parties, under our guidance, will access, process, or store Personal Data solely to perform their duties for us.
Business Transfers: In events such as a merger, acquisition, bankruptcy, or any form of business transition ("Transaction"), your Personal Data may be disclosed during the diligence process and transferred to a successor or affiliate as part of that Transaction.
Government Authorities and Third Parties: We may disclose your Personal Data to government authorities, industry peers, or other third parties if legally required or in good faith to (i) comply with legal obligations, (ii) protect and defend our rights or property, (iii) enforce our terms and policies, (iv) prevent fraud or other illegal activities, (v) ensure the safety and integrity of our products, employees, or users, or (vi) guard against legal liabilities.
Affiliates: Personal Data may be shared with our affiliates - entities that control, are controlled by, or are under common control with LexGPT. Our affiliates will use the Personal Data in a manner consistent with this Privacy Policy.
Business Account Administrators: If you join a LexGPT Enterprise or business account, account administrators may access and control your account. Also, if you register with an email address of your employer or organization, we may inform them about your account and share certain information like your email address for administrative purposes.
Other Users and Third Parties: Features of our service may allow you to share information with other users or third parties. For instance, you might share conversations or send information to third-party applications via our Services.
6. Retention of Personal Data:
We retain your Personal Data as long as necessary to provide our Services to you, or for other legitimate purposes such as resolving disputes, safety and security, or complying with legal obligations. The duration of data retention depends on:
The purpose of processing the data (e.g., if needed to provide our Services).
The nature, amount, and sensitivity of the data.
The potential risk of harm from unauthorized use or disclosure.
Any applicable legal, regulatory, tax, accounting, or other requirements.
Data retention periods will vary based on these criteria and the specific context in which we process your Personal Data.
7. Your Rights Regarding Personal Data:
Statutory Rights: As a data subject, you have certain rights in relation to your Personal Data:
Access: You can access your Personal Data and information about its processing.
Deletion: Request deletion of your Personal Data from our records.
Rectification: Rectify or update your Personal Data.
Data Portability: Transfer your Personal Data to a third party.
Processing Restriction: Limit the processing of your Personal Data.
Withdraw Consent: Withdraw your consent at any time where we rely on consent for data processing.
Lodge a Complaint: File a complaint with your local data protection authority.
Rights to Object:
Direct Marketing: Object to the processing of your Personal Data for direct marketing.
Processing Based on Legitimate Interests: Object to the processing of your Personal Data when based on our legitimate interests.
Exercising Your Rights: Some of these rights can be exercised through your LexGPT account. For rights not manageable through your account, please submit requests to [LexGPT's designated privacy email/contact form]. Note that these rights might be limited, such as when fulfilling your request would reveal Personal Data about another person, or when we are legally required to maintain certain information.
Resolution of Concerns: If you have any concerns or complaints, please reach out to us. For unresolved issues, contact the relevant supervisory authority in your jurisdiction. For UK issues, contact the Information Commissioner's Office, and for Switzerland, the Federal Data Protection and Information Commissioner.
Accuracy of Services: While we strive for accuracy, services like ours that predict text based on user input may not always provide factually accurate information. If you find factual inaccuracies in our model outputs about you, you can request a correction or removal of your Personal Data from our model's outputs by contacting us at Support@lexgpt.com
Data Collected for Model Training: For information on exercising rights regarding data used to train our models, please refer to Open Ai’s terms of service.
8. Children's Privacy:
Our Services are not intended for children under 13. We do not knowingly collect Personal Data from children under this age. If you believe a child under 13 has provided us with Personal Data, please contact us at Support@lexgpt.com . We will take steps to remove such data from our systems. Users under 18 should have parental or guardian consent to use our Services.
9. At LexGPT, we process your Personal Data based on various legal grounds, depending on the nature of the data and the purposes for which we are processing it. Below is a detailed table outlining the purposes for processing your Personal Data, the types of data involved, and the corresponding legal bases for each type of processing activity.
|
Purpose of Processing |
Type of Personal Data Processed |
Legal Basis for Processing |
|
To provide and maintain our Services |
Account Information, User Content, Communication Information, Other Information You Provide, Log Data, Usage Data, Device Information, Cookies and Similar Technologies |
Necessary to perform a contract with you, such as processing user prompts to provide responses. |
|
To improve and develop our Services and new features, and conduct research |
Account Information, User Content, Communication Information, Other Information You Provide, Data We Receive From Other Sources, Log Data, Usage Data, Device Information, Cookies and Similar Technologies |
For our legitimate interests and those of third parties and broader society, including developing, improving, or promoting our Services, such as training and improving our models. |
|
To communicate with you, including sending information or marketing about our Services and events |
Account Information, Communication Information, Social Media Information, Other Information You Provide, Log Data, Usage Data, Device Information, Cookies and Similar Technologies |
Necessary to perform a contract with you, such as processing your contact information for technical announcements. Your consent for specific processing purposes communicated to you, such as for certain marketing communications. |
|
To prevent fraud, criminal activity, or misuse of our Services, and to protect our systems and Services |
Account Information, User Content, Communication Information, Social Media Information, Other Information You Provide, Data We Receive From Other Sources, Log Data, Usage Data, Device Information, Cookies and Similar Technologies |
Necessary to comply with legal obligations. For our legitimate interests and those of third parties in protecting our Services from abuse, fraud, or security risks. |
|
To comply with legal obligations and protect the rights, privacy, safety, or property of our users, us, our affiliates, or third parties |
Account Information, User Content, Communication Information, Social Media Information, Other Information You Provide, Data We Receive From Other Sources, Log Data, Usage Data, Device Information, Cookies and Similar Technologies |
Necessary to comply with legal obligations. For our legitimate interests and those of third parties in protecting rights, safety, and property. |
This table provides an overview of how we process your Personal Data at LexGPT, ensuring transparency and adherence to legal requirements. The specific legal basis for processing depends on the nature of the data and the purpose for which it is processed. For more details on the data used to train our models, please refer to the relevant section of our policy.
10. Data Transfers
LexGPT may transfer your Personal Data to recipients outside of the European Economic Area (EEA), Switzerland, and the UK for the purposes outlined in this Privacy Policy. For those based in the EEA, Switzerland, or the UK, it's important to note that some third countries may not offer the same level of data protection as your home country. However, LexGPT ensures that all data transfers are conducted in compliance with applicable data protection laws. For transfers outside the EEA, Switzerland, or the UK, we rely on the European Commission’s adequacy decisions for certain countries. In other cases, we use Standard Contractual Clauses as approved by the European Commission, along with any applicable country addenda. To learn more or request a copy of these safeguards, please contact us at support@lexgpt.com.
By using our Services, you understand and agree that your Personal Data will be processed and stored in facilities and servers located in the United States and may also be disclosed to our service providers and affiliates in various jurisdictions.
11. Changes to the Privacy Policy
LexGPT reserves the right to update this Privacy Policy periodically. Whenever changes are made, we will post the updated version on this page, unless another form of notice is required by applicable law. We encourage you to review this policy regularly to stay informed about how we are protecting the Personal Data we collect.
12. Contacting Us
If you have any questions, concerns, or comments about this Privacy Policy or our handling of Personal Data, please reach out to our support team at support@lexgpt.com. For inquiries specifically related to Personal Data processing, you can also contact our Data Protection Officer at the same email address.
We are dedicated to addressing any queries or concerns you may have regarding your Personal Data and our privacy practices.